vase2Delivery Information/Terms

Your order shipment

*Due to the continual increase in carriage charges we are regrettably having to increase carriage paid orders to £500 from January 1st 2020.*

Minimum order value is £100.00.
The minimum for a carriage paid order within mainland UK is £500.00.
The minimum for a carriage paid order within Northern Ireland is £750.00.
The minimum for a carriage paid order within Southern Ireland is £1000.00.
We advise that Non Carriage Paid Orders containing fragile items are despatched on a pallet to avoid breakages.

However, we appreciate that customers do not always want to spend the relevant carriage paid amount and therefore we happily accept orders under these values and offer the customer two options of chargeable transport.
The two options are as follows:

1.  Palletised – The cost being slightly higher than carton deliveries but any   damages are covered and creditable.

2.  Via the carton – The cost being slightly less than a pallet but unfortunately we cannot cover the cost of breakages as we are not in control of the handling of the cartons once they leave the warehouse in perfect condition. The amount of damages that do occur are minimal but if a customer is happy to proceed with a carton delivery then we require written confirmation/acceptance that they are happy to accept the terms of delivery.

Carriage paid deliveries will automatically go on a pallet where fragile items are included.

Please note ALL clearance items are subject to a delivery charge.
Please note AM deliveries will incur a £12.50 surcharge.

Overseas, Channel Islands, Southern Ireland - orders have a minimum value of £1000. Delivery charges will be assessed individually once the order is placed.

The delivery charge for any order under £300 is £7.00 for first carton and £4.00 thereafter for each carton within mainland UK , excluding Scottish highlands and some other remote areas that will incur a small surcharge. Each order is assessed individually depending on size and delivery location. Quotes are available upon request.UK mainland orders placed before 12 noon will be despatched same day subject to stock location and availability and delivered on the next or earliest possible working day (excludes weekends).

Specified times and weekend deliveries can be arranged at an additional cost. Please enquire for further details.

All orders containing glassware, pottery and memorial items are normally dispatched on pallets because of their fragile nature. However these items can be delivered in cartons at the customers own risk.

Any enquiries regarding delivery charges please ring the sales office on 0161 832 6475/6418 or email:

Follow us online: