vase2Shipments and returns

Your order shipment

Minimum order value is £100.00.
The minimum for a carriage paid order within mainland UK is £500.00.
The minimum for a carriage paid order within Northern Ireland is £750.00.

We advise that Non Carriage Paid Orders containing fragile items are despatched on a pallet to avoid breakages. However these items can be delivered by the carton at the customers own risk.

Carriage paid deliveries will automatically go on a pallet where fragile items are included.

Please note ALL clearance items are subject to a delivery charge.
Please note AM deliveries will incur a £12.50 surcharge.

Overseas, Channel Islands, Southern Ireland - orders have a minimum value of £1000. Delivery charges will be assessed individually once the order is placed.

The delivery charge for any order under £500 is £6.00 for first carton and £3.00 thereafter for each carton within mainland UK , excluding Scottish highlands and some other remote areas that will incur a small surcharge. Each order is assessed individually depending on size and delivery location. Quotes are available upon request.

UK mainland orders placed before 12 noon will be despatched same day subject to stock location and availability and delivered on the next or earliest possible working day (excludes weekends).

Specified times and weekend deliveries can be arranged at an additional cost. Please enquire for further details.

All orders containing glassware, pottery and memorial items are normally
dispatched on pallets because of their fragile nature. However these items
can be delivered in cartons at the customers own risk.

         Any enquiries regarding delivery charges please ring the sales office on 0161 832 6475/6418 or email

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